 Ethan Rossignol, General Manager Darcars of Silver Spring |
“As the # 1 volume car store in our region, it’s important that we partner with a company who is constantly evolving in a changing market, ELEAD CRM is that partner. The Call Center significantly increases our floor traffic and be-backs. With ELEAD CRM, we’re able to retain more customers and increase market share.” |
 Jeff Hicks, General Manager Crown Honda of Greensboro |
“We had our best net profit month in the history of the store in June, the month after we installed ELEAD. I have to admit, the continued use of the system and the call center has reaped positive benefits for our store. There is absolutely zero doubt in my mind that our company did their homework and made the right CRM decision.” |
 Tammy Darvish, Vice-President DARCARS Automotive Group |
“We signed on with ELEAD’s CRM and Call Center over five years ago and it has 100% proven to be the right choice! We were skeptical about outsourcing something so instrumental to our success but their pros supplemented our phone operations so successfully that huge BDCs just don’t make financial sense – ELEAD definitely does a better job! If I picked one reason to partner with ELEAD, it’s because they provide me with fact based accountability for our sales and service departments.” |
