Industry Leading Automotive CRM Provider Attributes Record Growth to Product Enhancements, Key Personnel Additions and Impressive Dealer and OEM Partner Gains
DALLAS–The industry leading automotive CRM and lead management provider, eLead, today reported that the 2009 calendar year produced the company’s top year in sales since 2005.
The past year was highlighted by significant milestone achievements for eLead, including the launch of new products, such as GoldDigger 2.0, LotPulse 2.0 and AutoPilot, resultin in an increase of the year-over-year revenue by more than 20 percent. Among new partners that eLead added to its roster were Kia Motors, Hyundai Motor Company, FordDirect, Ford Motor Company of Canada and Autobytel, Inc. The company continued to provide excellent client service to long-standing customers, while adding an additional 321 new dealers, an increase of 32 percent of the previous year’s new dealer growth.
“We’ve delivered another year of outstanding financial results, powered by key additions to our development team and growth within the call center. Our superior product and service offerings, combined with high-quality creative content, gives us a unique ability to continue delivering growth and value to our dealers,” said Hugh Hathcock, Owner and Founder of eLead. “This year we made the decision to invest heavily in account management. We’re so committed to assembling the top CRM talent in the industry, that a lot of people, across the board, will be surprised with the strides we make.”
Most significant among eLead’s call center achievements include a staff of over 400 highly skilled phone specialists, completing over 25 million dials of more than 6.2 million names received.
Along with offering the sharpest automotive call center in the nation, eLead delivers one solution designed to encourage dealers to trim expenses as they speed-up, streamline and simplify their day-to-day retail operations. A single login grants dealers’ access to CRM, desking, pre-owned inventory management and marketing.
Founded in 1985, ELEAD has steadily grown to over 700 direct employees with the number one automotive call center in the nation. ELEAD offers a bundled solution approach; a single login gives dealers access to CRM, desking, pre-owned inventory management, sales and service marketing and digital marketing solutions. The company’s unique month-to-month business model fuels their sense of urgency to deliver monthly results. Along with an impressive number of recent groups that have chosen to partner with ELEAD, the company focuses heavily on maintaining their large reference list of over ten year customers. For more information, visit www.elead-crm.com.
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