The Most Intelligent and Intuitive CRM System in Today’s Market!
We are performance driven. The industry’s top automotive professionals, developers and programmers built the ELEAD CRM system from the ground up, and tuned it over decades. Our fast, friendly and flexible CRM solution scales to any size retail operation to provide world-class lead generation and marketing tools that completely manage the customer lifecycle and maximize sales and service opportunities. ELEAD CRM empowers dealers to communicate with showroom ups, phone ups and Internet leads – all from one tool that is simple and easy-to-use. ELEAD CRM combines world-class customer experience, smart engagement and unmatched staff accountability to provide success-driven dealers the most efficient CRM system available in today’s market.
- Integrate with All Major DMS and Third-party Providers
- Full Integration of Sold and Unsold Showroom, Phone and Internet Management
- Powerful Web-based Desking, Finance and Inventory Tools
- Real-time Integration with the Nation’s #1 Virtual BDC Provides Instant Notification of Appointments, Leads and Follow Up
- Dynamic Two-way Text Messaging Platform
- ACE Automated Email Engagement to Leads and Unsold Customers
- ECCO Streamlines Unfulfilled Work Plan Tasks to ELEAD Virtual BDC on Scheduled Intervals or On-demand for Automated Completion
- ECCO’s Automated Task Fulfillment Ensures Complete Coverage of Live Calls, Emails, Direct Mail and Live Chat
- Comprehensive Reporting Tailored to Dealer Specification
- Use ANY Smart Phone to Manage Leads
- Generate Daily Work Plans for Sales and Service
- No Long-term Contract
ELEAD Service CRM
ELEAD service CRM provides the industries most robust service-marketing tools that uniquely target lead generation and follow-up opportunities, along with online service scheduling that completely integrates variable and fixed operations. The service CRM enhancements maximize your existing client base to increase service retention rates and customer pay ROs. Fully customizable work plans put you in control of all facets of your service-marketing program, including lead generation, appointment scheduling, follow up and CSI. Design your own work plans to seamlessly blend pre-determined triggers, such as email, phone and text to maximize every customer touch point.
- Dealership Staff Complete Their Own Live Call Tasks and Activities
- View Service Customers, Campaigns, Lead and Hot Alerts in Real Time
- Assign Tasks to Dealership Staff and Daily Marketing Plans for Service Managers
- Escalate Non-completed Tasks to ELEAD Virtual BDC for Fulfillment
- Customers Schedule Service Appointment in an Easy-to-use Online Tool
ELEAD Mobile App
- Review Leads, Activities and Appointments Immediately with Sales and Manager Views
- Provides 100 Percent Access to Customer Data, Dealership Inventory, Appointments and Follow Up Tools to Maximize Business Opportunities
- VIN Scanner Seamlessly Integrates Trade Information Directly into ELEAD CRM in Real Time
- Easy-to-use Driver’s License Scanner Quickly Uploads Customer Information Into ELEAD CRM
- Mobile Desking Provides Quick and Accurate Payment and Lease Options in a Professional Presentation that Ensures Rapid Negotiation and Response Times, Along With Increased Profit
Proven to Speed-up, Streamline and Simplify Dealer’s Retail Operations!