Archives

Automotive News

Buying Habits and the Customer Experience

Study: 60% of Millennials Buy a New Vehicle Every Three Years

Bill’s Corner: Perception vs. Reality: The True Customer Experience

Focus on Fixed Ops

Is Your Service Department Invisible?

Drive Customer Retention to Your Dealership

Digital Marketing Strategy

The Key to Local SEO” by DealerOn’s Greg Gifford

6 Tips for Your Next YouTube Video 

Facebook’s Ad-Targeting Options (Infographic)

Human Resources

The 6 Best Ways to Save Time at Work

“Caretakers, Playmakers, and Game Changers” by Dave Anderson

Headline Rewind

“You Are What You Did” and “Urgent Leadership” by ELEAD1ONE Partner Bill Wittenmyer

Inbound Service Calls: Maximizing the Human Experience

CRM Mistakes Webinar

Stay ahead of the curve with Auto Dealer Live’s Automotive Roundtable featuring ELEAD1ONE Partner Bill Wittenmyer.  A 20-year veteran of the automotive industry, Wittenmyer contributed to this spirited discussion revolving around the importance of BDC, challenging the status quo of the typical sales team design, and why the lessons learned from the industry’s contraction may have been lost in the midst of a record-breaking 2015. Read More

Press-Release

(Atlanta, GA) — May 25, 2016   — The leader in automotive CRM, customer contact management, and service drive technology, ELEAD1ONE announced it won four awards in the 12th annual Dealers’ Choice Awards by Auto Dealer Today. ELEAD1ONE is awarded two Diamond Awards for its virtual BDC and data mining technology, and two Platinum awards for its CRM and digital marketing platforms. This is the sixth consecutive year the Dealers’ Choice Awards recognized the company’s CRM platform. ELEAD1ONE has received a total of 12 awards this year: six (6) DrivingSales Dealer Satisfaction Awards, two (2) Automotive Website Awards, and four (4) ADT Dealers’ Choice Awards. Read More

Auto Sales, F & I, and Marketing:

Americans Intrigued by Midsize Trucks Once Again

Google Rolls Out Mobile-Friendly Algorithm

Automotive Loans Top $1 Trillion Dollars in Q1 2016

For Lamborghini Dealership, Instagram Clicks

NADA 2016 Revisited with ELEAD1ONE Partner Bill Wittenmyer: Customer Experience and Transaction Times

NADA 2016 Revisited with ELEAD1ONE Partner Bill Wittenmyer: Dealers delivering an “Amazon-type” experience to their customers

Workforce & Dealer Leadership:
Survey: Auto Retailers Struggle with Hiring Decisions

Autosuccess Magazine: “How to Spot an Avoider” by Bill Wittenmyer (page 40)

From the ELEAD1ONE Archives:
Old Dogs Should Learn New Tricks: Dealership Training

The Imperfect Perfection of Leadership

ELEAD1ONE and MyDealerLot (MDL) Announce Strategic Partnership for RFID Guest Recognition

Atlanta, GA – April 21, 2016 – The most intelligent and intuitive dealership software available in today’s automotive market, ELEAD1ONE announces a strategic partnership with MyDealerLot ‘s (MDL). The recent partnership enables Radio Frequency Identification (RFID) technology to operate seamlessly within the ELEAD1ONE system, including its fixed operation management platform, SERVICE1ONE.

As an MDL certified deployment partner, ELEAD1ONE is now able to offer its clients guest recognition software proven to improve customer CSI, retention, and incremental unit sales through personalized welcoming and service – from service write-ups to vehicle delivery.

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