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dealership training

Communication_glue_teams_together

One very important thing some leaders fail to realize is that communication is the glue that holds teams together. Too often managers get so caught up in administrative tasks, reports and other duties they tend to ignore their team. As a result, team members feel left out and ignored, perhaps even unimportant.

And, while that same manager can send a million emails, text messages, Slack messages, and every other form of communication available using today’s digital technology, their team can still feel left out and disconnected, regardless of how many messages are sent. Read More

With competition at an all-time high and sales margins shrinking more and more each month, no dealership can afford to ignore inbound call handling. In this eye-opening one-hour webinar recording, Bill Wittenmyer of ELEAD1ONE shares strategies, tips and tricks to improve inbound call handling performance and convert more valuable phone leads into appointments.

 

Wittenmyer tips to new independent dealership owners

So you’ve made the leap into dealer ownership. You’re letting the entrepreneurial spirit drive you to be your own boss, and what better place for that energy than the automotive industry. Only time can answer the nerve-wracking questions that keep most new owners awake every night:

·         Who will buy from my dealership?

·         Did I choose the right location?

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Remember 9-11

Editor’s Note: On the 15th anniversary of the September 11th attacks, Regional Sales Director Brad Owens recalls his memories of that fateful day and the career change that occurred that helped him conquer the common fear shared by many after the attacks. 

I remember 9/11/ 2001 like it was yesterday. I remember walking out of my morning sales meeting at the dealership where I worked. Our meeting room was just off the service department’s customer lounge. The television was always on the morning news. We walked out just after the first plane hit and watched the second plane hit live.  I’m sure my sense of comprehension was no different from my co-workers and others around the world. I couldn’t quite understand the visuals on the screen.  My colleagues and I spent moments in silence with the occasional gasp here and there — trying to understand whom, how, and why someone would want to do such a thing. Who would hurt so many people and forever change the course of so many lives?

Bursting the Bubble

Before 9/11, I had not traveled much.  My hometown was my bubble; I thought I would be there for the rest of my life.  But after 9/11, some THING had woken up inside me. I had the strong urge to see as much of the U.S. and the world as I could. I started looking to make a change in my life and found ELEAD1ONE.  I took a pay cut with the promise of opportunity — that chance to see the U.S. and most of all, ELEAD1ONE allowed me to push myself beyond everything I had known, in the small bubble I had known up until that point in my life.
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