ELEAD1ONE is a private, family-owned company that began over 30 years ago as a customer retention organization with initial offerings of customer thank you gifts and direct mail fulfillment. For decades, ELEAD1ONE has defined itself as the trusted source for more industry leaders, top dealers, dealer groups and OEMs.
The ELEAD Call Center was developed and built right here in the United States to fulfill the auto industry’s growing need for an independent third-party to execute customer satisfaction surveys. A company that could dedicate the time to successfully contact customers and provide auto dealers valuable customer feedback and information. By year-end, the ELEAD Call Center had evolved into a leader in the customer retention field serving several thousand dealers across the US and Canada.
In recent years, ELEAD1ONE became a subsidiary of Data Software Services, L.L.C and invested heavily in our development team, call center growth and account management. ELEAD1ONE offers dealers a web-based platform that strategically manages customer database, marketing, sales process and customer retention. A single login gives access to the nation’s #1 automotive-only Virtual BDC, CRM and complete retail management solution.
Our unique month-to-month business model fuels our sense of urgency to deliver monthly results. Along with an impressive number of recent groups that have partnered with ELEAD1ONE, there is a reason why we maintain a large reference list of over 10-year clients that include the majority of OEMs, top dealers and dealer groups.
ELEAD1ONE’s large partner lists includes industry leaders, such as Kia Motors, Hyundai Motor Company, FordDirect, Ford Motor Company of Canada, Asbury Automotive Group, Sonic Automotive, DARCARS Automotive Group and Autobytel, Inc.