Service - Fixed Ops

Revolutionizing Dealership Service Management & Marketing

Revolutionizing Fixed Ops Management

Today’s automotive consumers are smarter than ever, and so should be a dealer’s communication and technology. Dealers must find a way to differentiate themselves and communicate smarter, and more effectively throughout the customer journey. Our new Service1One technology alleviates the most common problem service consumers have – the feeling of being taken advantage of, which stems from a lack of proper documentation and information. Dealers, who are looking to compete at a higher level and win more service business, are turning to Service1One and AutoPilot to achieve better control, better visibility and better sales.

ELEAD Service CRM

Fast, friendly, and flexible, ELEAD Service CRM scales to any size retail operation to provide world-class lead generation, marketing, and follow-up tools that completely manage the customer lifecycle to maximize service transaction and customer loyalty.

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Perfect Prospect Database Mining

Perfect Prospect takes service marketing to the next level and provides a competitive edge to dealers by identifying current and conquest opportunities that have the highest statistical probability of purchasing or servicing with the dealership.

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Fixed Ops Management

Service1One is a fully transparent web-based technology that completely revolutionizes the way business is done in the service drive – from the moment an appointment is made to the moment the repair order is complete.

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Service Marketing

AutoPilot offers the most efficient and intelligent service marketing solution in today’s automotive market, which provides unmatched results in increased service transactions, customer loyalty, and revenue.

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OVER 30 YEARS EXPERIENCE

For over thirty years, ELEAD1ONE has helped automotive retailers efficiently and successfully manage their customer communications and day-to-day business processes.

1200+ LIVE CALL SPECIALISTS

Trained by the best and brightest automotive retailers, our live call specialists have the highest customer contact and survey completions in the automotive industry.

AWARD-WINNING DEALERSHIP SOFTWARE

From virtual BDC to CRM, ELEAD1ONE is forward-thinking with products, services and processes and is always on the lookout for ways to help our clients achieve the highest success in sales and profits.

WORLD-CLASS CLIENT SERVICES

ELEAD1ONE provides clients consistent profit-building strategies that have been tuned over decades.  From installation and account management to online performance education, company-wide training is tailored to individual roles to ensure participants completely understand the system.

1,500+ EMPLOYEES NATIONWIDE

Our team is comprised of the industry’s best and brightest automotive professionals who span across the U.S. ELEAD1ONE thrives on talented professionals who are a great fit in the automotive community.

GM-LEVEL TRAINERS AND RETAIL CONSULTANTS

GM-level trainers coach your staff with high-level engagement that emphasize optimal learning techniques, accountability and adoption success.

INNOVATIVE ENHANCEMENTS MONTHLY

Continuous product enhancements are typically released every 30 to 45-days at no additional cost to clients.  The release schedule is available through various electronic means to clients and partners, as well as upon login to the ELEAD1ONE system.

7,500+ DEALER CLIENTS/123,000+ USERS

Six of the top ten dealer groups have chosen to partner with ELEAD1ONE who is defined as the trusted source for more industry leaders, top retailers and OEMs.