AutoPilot helps auto dealers recapture lost customers utilizing automated and smart engagement, including live calls, direct mail and email campaigns. Fixed ops recovery marketing campaigns encourage lost customers to return for service, but also determine the reason they stopped; information which is very valuable to management. Instantaneous customer feedback provides the dealership reliable third-party information that seamlessly integrates right into the CRM system. The recovery campaign triggers are scheduled at preset intervals based on time or mileage. Coupons and incentives are customized to dealer specifications, and normally become more aggressive with time.With AutoPilot, dealers can manage reminder, retention, recovery and follow up campaigns all from one dashboard that is simple and easy-to-use.