ELEAD1ONE partner and industry expert, Bill Wittenmyer, joins Jim Fitzpatrick of CBT News to discuss the latest shopping trends of automotive consumers and how auto dealers can adjust their best practices in regard to their BDC, Internet lead management, inbound call procedures and follow-up processes to maximize sales, profit and CSI.
Bill Wittenmyer interviews with CBT News about enhancements to ELEAD CRM mobile app, ELEAD Virtual BDC‘s 4th expansion and new releases for the upcoming NADA 2014. ELEAD Mobile takes customer communication to the next level for auto dealers with enhanced tools for better information gathering, improved follow up processes and a more effective communication platform. The leading auto dealer call center, ELEAD Virtual BDC, has grown once again! This 700-seat automotive business development center delivers the industry’s top dealers, dealer groups and OEMs unmatched results in customer lead generation, appointment setting, follow up and retention. Stay tuned for exciting new releases in the upcoming NADA 2014!
Looking to build an effective automotive BDC or improve lead generating and follow up performance? ELEAD1ONE partner and BDC expert, Bill Wittenmyer, sits down with CBT News in a 3-part segment to discuss profit-building strategies and auto dealer solutions proven to maximize sales and service revenue. Whether you want to build your own business development center, supplement an existing one or outsource all customer phone interactions, Bill delivers better business strategies and processes that can be tailored to your dealership. No matter your size operation, these can be customized to engage and retain more customers while maximizing lifetime profitability.