6 Strategies to Boost Customer Retention and Loyalty
It’s more than 350 percent more profitable to sell to an existing customer than a new one. Learn how you can retain more customers, save money upfront and increase profits.
Most dealers are painfully aware of what part of their current system they are unhappy with, but far fewer have considered exactly what they want or need.Read more
Successful dealers are pivoting towards repeat customers as the focus of outbound sales and service campaigns.Read more
"After working with Elead and establishing the right processes for my dealership, our internet lead coverage has improved drastically and I can rest at night knowing our potential customers are no longer falling through the cracks."
- Dan Sills
General Manager at Elder Ford
"We now have a partner working with us to help our business grow. Available contact and assistance from people that care about our success reinforces that using Elead was the right move for us."
- Stephen Bender
Niles Sales and Service
"Elead CRM is the epitome of an excellent partner in the automotive space. The support that you get from every touch point is the X factor that makes Elead truly elite."
- Matthew S. Pennell
Priority Automotive Group
"Elead does a fantastic job handling our outbound and incoming calls for service. Having products that you can customize and support that understands our business makes Elead an easy decision."
- Tom Lacey
Don Jenkins Automotive Group
"I use multiple Elead services. My personal contact helps me often, great customer service, and detailed reporting. Great feedback from customers as well! I highly recommend Elead!"
- Nate Pribble
Rivard Buick GMC
"Elead has been a great product for us to use in sales and service. Customer support is critical when technology throws us a curve ball and I feel confident they have us covered."
- Brooke Canty
World Auto Group
"The Elead CRM product is by far the best and easiest to use. What really separates Elead from the others is the level of service."
- Thomas Eggers
Nyle Maxwell Auto Group
"Elead is user friendly. It has all the reports to manage every aspect leading to the sale and day-to-day business."
- Chris Hamud
Alfa Romeo Fiat Fort Worth
"One of the great things about Elead is the solution is all encompassing. It connects sales to service, and back to front of the house again. It is the way to go."