Multi-Point Inspection Software
Can you sell more service with a powerful, electronic process to ensure that vehicles get a multi-point inspection on every visit?
Can you sell more service with a powerful, electronic process to ensure that vehicles get a multi-point inspection on every visit?
When you provide a multi-point inspection on every visit, you can offer additional service options through text and video to increase customer pay ROs.
Are you capturing opportunities while building trust?
A multi-point inspection tool promotes consistency, improves quality of work and ensures that your technicians are capturing every possible service opportunity.
How would improving employee productivity help your dealership?
Eliminate bottlenecks between parts and service to keep your techs and advisors informed and working cohesively, speed up communication and track employee efficiency rates.
Do you struggle getting quick approvals on work uncovered during inspection?
Text integration makes it easier to communicate issues to customers and faster to get approvals. Videos can be used to improve transparency and increase follow-up sales when services are declined.
Showing and not telling is a great way to prove yourself to customers. If you can send video and images of parts needing repair, it will provide transparency and help build trust.
Track the impact of video and images on RO completions, measure ASRs by amount or op code, determine additional revenue opportunities and view declined services.
Create an automatically balanced workload so that your advisors have the time they need, and customers have realistic expectations of when their vehicle will be ready.
Marketing integrations help you capture more declined services and re-engage former customers so you can turn a higher profit.
Determine well-maintained vehicles for exchange and to build your used car inventory so you can save on the cost of used vehicles.
"It’s the most complete Lane and Shop platform on the market. It allows us to communicate with customers quickly and clearly.”
"With media attached to the MPI, we get a 7-percent higher close ratio with Elead Service. The videos are invaluable, and really help build credibility.”
Though pent-up demand has made sales soar for some, it's prudent to focus on all revenue streams.
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