Automotive CRM

Communicate Smarter to Close More Deals

Communicating in an ever-changing world can be tough. Your dealership will need to utilize all the tools at your disposal to engage with customers in the best channels for them, while providing a consistent message to garner trust and move buyers down the funnel. A seamless experience is critical to ensuring that your customers are happy and will complete the buying process with your dealership – not a competitor’s.

In our Communicate Smarter to Close More Deals ebook, you will learn how to:

  • Deliver a consistent and relevant experience across all channels of communication, both online and offline

  • Create targeted, relevant, informative and timely messages

  • Use data on customers’ current shopping behavior and activities online, their previous behavior and their communications with your staff

  • Use multiple tools to create a unified experience, including digital retail, email marketing, texting, BDC, direct mail