FAQ

KIA Digital Xchange Program Frequently Asked Questions

I am a current ELEAD CRM dealership and not currently using any ELEAD Data Mining products.

  • Where do I get details and enroll in the Kia Digital Data Mining Program to take advantage of Kia Digital Turnkey billing and 100% DAS eligibility?
  • How do I get a Demo / Walk-through of Xchange Data Mining Software?
  • Where can I get Kia Digital Pricing and Pkg Details?

What if I am a current ELEAD client and I am utilizing the ELEAD legacy Perfect Prospect Software for Data Mining?

  • Dealerships can choose to enroll in the Kia Digital Xchange Pkg and Pricing offering and cancel their current ELEAD Perfect Prospect agreement in order to take advantage of the Kia Digital Turnkey billing and 100% DAS eligibility.
    • In order to participate in the Kia Digital Data Mining Program; dealers need to enroll via the Kia Digital Program Enrollment page.
      • Benefits of upgrading from legacy Perfect Prospect to the new Xchange Software:
        • Available Text feature from within the Xchange tool [requires Text agreement]
        • Available Click to Call feature from within the Xchange tool [requires integrated Click to Call service]
        • Ability to “delay” contact with campaign triggered customers to a future date in order to keep a “cleaner” Dashboard and Organizer without actually taking the customer completely off your radar
        • Ability to funnel deeper into your campaign lists to find specific vehicles or customers based on year, make, model, current payment, remaining payments, mileage, etc. [Find a Car when you have a used car buyer looking for a specific model, Find a Buyer when you have a program vehicle, aged inventory, etc. and you are trying to find customers best suited to take advantage of the offer]
        • Please get with your ELEAD Performance Manager for a demo of the Xchange enhancements.
    • What if there is a price difference between what I am currently paying ELEAD for my legacy Perfect Prospect Software and the Kia Digital Pkg & Pricing?
      • Once your enrollment with Kia Digital is complete and Kia Digital has notified ELEAD of your new agreement; your current ELEAD agreement for Perfect Prospect will cancel upon activation of your new Kia Digital Xchange agreement
      • Future billing for the selected Kia Digital enrolled products and services will be at the published Kia Digital pricing and will bill via Turnkey billing.
      • There will be no price matching or adjustments applied related to any prior ELEAD agreements.

What if I am a current ELEAD client and I am already utilizing the ELEAD Xchange Software for Data Mining?

  • Dealerships can choose to enroll in the Kia Digital Xchange Pkg and Pricing offering at the published Kia Digital Pricing and cancel their current ELEAD Xchange agreement in order to take advantage of the Kia Digital Turnkey billing and 100% DAS eligibility
    • In order to participate in the Kia Digital Data Mining Program; dealers need to enroll via the Kia Digital Program Enrollment page.
      • Please be sure to verify with your ELEAD Performance Manager that you are including any applicable Incentives Interface that you are currently utilizing with your Xchange tool. [example: MarketScan]
    • What if there is a price difference between what I am currently paying ELEAD for my Xchange Software and the Kia Digital Pkg & Pricing?
      • Once your enrollment with Kia Digital is complete and Kia Digital has notified ELEAD of your new agreement; your current ELEAD agreement for Xchange will cancel upon activation of your new Kia Digital Xchange agreement
      • Future billing for the selected Kia Digital enrolled products and services will be at the published Kia Digital pricing and will bill via Turnkey billing.
      • There will be no price matching or adjustments applied related to any prior ELEAD agreements.