Effectively acquiring and engaging customers at every stage of the ownership lifecycle is the key to long-term success for your dealership. And, because your customers are not all the same, why try to speak to them the same way? AutoPilot segregates your customers into groups based on their needs and behaviors to make every connection count. By understanding your target audience, AutoPilot provides a multi-channel communication platform with precision-targeted messaging to the right person, grabbing their attention at the right time when the greatest impact occurs to motive service use and create better sales opportunities.
AutoPilot is flexible to dealer specifications and works to enhance your marketing investment, constantly monitoring data and using the results to fine-tune searches, customer profiles, and KPI reporting analytics. We all know that acquiring new customers is much more costly than sustaining existing ones, so AutoPilot created an entire retention program focused on growing your customer base.
All service campaigns blend with the industry’s number-one, automotive-only customer contact management facility. Live call specialists utilize scripts proven to: