Blog

Read what the experts have to say about everything from CRM to auto retailing and more.

How to Make KPIs Less Boring

How to Make KPIs Less Boring

Process — We all know it’s important, yet time and again we see salespeople skirting the process in hopes of finding a shortcut to success. Then they wonder why they aren’t successful.

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9 Steps to the Ultimate Lead Follow-Up Process for Car Sales

9 Steps to the Ultimate Lead Follow-Up Process for Car Sales

Make 2021 the year that your dealership stops playing games. If you adopt these nine lead follow-up steps, you will earn more sales and loyal customers.

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Car Dealer Customer Retention

So, You Closed a Sale. Congrats! Now What?

We all know that a sale is just the beginning of a customer relationship.

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Automotive BDC

Improve Productivity and Manage Expenses with BDC Services

How do you expend more effort with fewer resources? The answer: strategic outsourcing.

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Automotive Service

Keep the Summer Sales Steady with Service

Though pent-up demand has made sales soar for some, it's prudent to focus on all revenue streams.

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Automotive Sales Training

5 Tips to Train and Retain Salespeople

Reduce the likelihood that your sales team - and your profits - will disappear.

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Elead Audience Builder

Want Less Work and More Sales? Target Your Audiences

Modernize your data querying to get the most out of every single contact in your database.

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Automotive Digital Retail

Why You Should Adopt an Integrated Sales Process

As states loosen stay-at-home restrictions, will people continue to shop online for vehicles?

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Automotive CRM

Does Your Digital Retailing Strategy Need a Reality Check?

Customers will choose another dealership if your digital retailing tools can’t deliver. Here’s why.

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Automotive CRM

Highlights from the NADA 2020 Show

NADA 2020 recap: online shopping behavior, live BDC services, customer experience and more.

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