Blog

Read what the experts have to say about everything from CRM to auto retailing and more.

How to Make KPIs Less Boring

How to Make KPIs Less Boring

Process — We all know it’s important, yet time and again we see salespeople skirting the process in hopes of finding a shortcut to success. Then they wonder why they aren’t successful.

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5 Tips for Switching CRMs

5 Tips for Moving Your Dealership to a New CRM

Tips to guide you through vendor selection and help you make a decision you won’t regret.

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5 Techniques to Fine Tune Your Dealership’s CRM

5 Techniques to Fine Tune Your Dealership’s CRM

Your CRM is an essential tool for your business. Is your dealership using it to its full potential?

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How to Maximize Your Certified Pre-Owned (CPO) Program

How to Maximize Your Certified Pre-Owned (CPO) Program

The key to making a CPO program successful is deciding that it’s going to be successful.

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Using a Vehicle Exchange Specialist in Your Service Department

Using a Vehicle Exchange Specialist in Your Service Department

A vehicle exchange specialist in your service department can help identify more sales opportunities.

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Automotive BDC

Boost Sales & Service Revenue with a Hybrid BDC

Many dealers prefer using internal BDCs so they can keep control of leads and processes.

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My Tablet is Better Than Your Smartphone

My Tablet is Better Than Your Smartphone

A tablet provides a professional, interactive experience that most consumers are comfortable with.

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Do Car Shoppers Really Want to Buy Cars Online?

Do Car Shoppers Really Want to Buy Cars Online?

83 percent of consumers want to do one or more steps of the purchase process online.

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Top Three Summer Service Campaigns

Top Three Summer Service Campaigns

For dealers, summer time presents the opportunity to increase customer-pay ROs and revenue.

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Is Prospecting for Customers a Lost Art?

Is Prospecting for Customers a Lost Art?

Want to sell more? You need to talk to more people. Without enough contacts, you need to prospect.

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