Blog

Read what the experts have to say about everything from CRM to auto retailing and more.

How to Make KPIs Less Boring

How to Make KPIs Less Boring

Process — We all know it’s important, yet time and again we see salespeople skirting the process in hopes of finding a shortcut to success. Then they wonder why they aren’t successful.

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How to Handle Inbound Sales Calls

How to Handle Your Inbound Sales Calls

When a customer calls your dealership, most times you’ve got one shot to get it right.

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4 Tips to Capture More Declined Services

4 Tips to Capture More Declined Services

What would recapturing declined services mean to your dealership's bottom line?

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The Benefits of Multi-Bureau Pulls

The Benefits of Multi-Bureau Pulls: Fund the Best Deal for Customers

Even a 10-point range can mean the difference between a Tier 1 and Tier 2 credit score.

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Lead Generation Never Stops

Your Lead Generation Should Never Stop

Build lead generation and follow-up processes into your culture to maximize potential.

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Multi-tasking is a Myth

Multitasking is a Myth: Prioritizing Your CRM Tasks

Accept the fact that you won’t be able to do everything, because everything can’t be a priority.

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5 Tips for Switching CRMs

5 Tips for Moving Your Dealership to a New CRM

Tips to guide you through vendor selection and help you make a decision you won’t regret.

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5 Techniques to Fine Tune Your Dealership’s CRM

5 Techniques to Fine Tune Your Dealership’s CRM

Your CRM is an essential tool for your business. Is your dealership using it to its full potential?

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How to Maximize Your Certified Pre-Owned (CPO) Program

How to Maximize Your Certified Pre-Owned (CPO) Program

The key to making a CPO program successful is deciding that it’s going to be successful.

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Using a Vehicle Exchange Specialist in Your Service Department

Using a Vehicle Exchange Specialist in Your Service Department

A vehicle exchange specialist in your service department can help identify more sales opportunities.

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