3 Digital Retailing Mistakes that Cost You Customers

Having online shopping tools doesn’t guarantee success. It's crucial to evaluate your processes to ensure you are providing the online experience customers want.

NADA 2020 Show Recap

The hottest highlights of NADA 2020, from online shopping behavior to live BDC services to the customer experience and beyond.

How to Maximize Inbound Call Opportunities

The best way to ensure inbound call success is to always have BDC agents on the end of your phone lines. But are your agents handling calls like a pro?

How to Build an Authentic Brand

People don’t buy products or services. They buy relationships. Here's why.

Retail Resolutions to Drive Results in 2020

Make these resolutions to hit sales goals and drive results throughout the New Year.

Grow Revenue with Elead’s Best Blogs of 2019

Our best 7 blog articles from 2019 will give you tools to grow your dealership’s revenue to new heights in 2020.

Secrets to a Successful Sales Follow Up Phone Call

The follow-up call is critical and can absolutely save a deal. Give them a reason to return your voice mail.

How to Connect with More Customers

Selling is no longer about persuading; it’s all about connecting.

3 Strategies to Cultivate Enthusiastic And Loyal Fans

It costs dealers about 5 times as much to acquire a new customer than to retain one. Here's why.

Top 3 Holiday Campaigns to Ring in Revenue this Season

There’s no time like the present (get it?) to roll out your service and sales campaigns for the holidays.

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