Blog

Read what the experts have to say about everything from CRM to auto retailing and more.

Automotive Inventory

Exceed Your 2020 Sales Goals with These 4 Inventory Strategies

Earning your share of the market depends a lot on how well you manage your inventory: what you stock, when you stock it and how quickly you can get vehicles off your lot.

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How to Handle Inbound Sales Calls

How to Handle Inbound Sales Calls

As an industry, we have pretty much perfected the process of following up on Internet leads, but we are far from perfect when it comes to handling

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4 Tips to Capture More Declined Services

4 Tips to Capture More Declined Services

The benefits of having a mobile check-in and MPI process in the service department have been widely confirmed.

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The Benefits of Multi-Bureau Pulls

The Benefits of Multi-Bureau Pulls: Fund the Best Deal for your Customers

Did you know credit scores can range as much as 100+ points between bureaus? The average range across all three bureaus is 30-40 points.

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Multi-tasking is a Myth

Multi-tasking is a Myth: Prioritizing Your CRM Tasks

What’s the definition of multi-tasking? It’s doing a lot of things at once, and most often, that means doing them poorly.

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5 Tips for Switching CRMs

5 Tips for Switching CRMs

The decision to switch to a new CRM is not one to be taken lightly.

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5 Techniques to Fine Tune Your Dealership’s CRM

5 Techniques to Fine Tune Your Dealership’s CRM

Your CRM is an essential tool for most businesses, sure, but is your dealership using it to its full potential?  Many of today’s dealers

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How to Maximize Your Certified Pre-Owned (CPO) Program

How to Maximize Your Certified Pre-Owned (CPO) Program

Are the headaches associated with bringing vehicles up to certified pre-owned (CPO) program standards worth it?

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Using a Vehicle Exchange Specialist in Your Service Department

Using a Vehicle Exchange Specialist in Your Service Department

Using a dedicated vehicle exchange specialist in your service department can help identify more sales opportunities.

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