Resources

Want to learn about automotive retail? Check out these ebooks, white papers, blog posts and more.

Can F&I and Modern Retailing Co-Exist?

Today’s consumers demand — and deserve — a fast and modern way to buy cars. The industry has taken great strides to get there, but there’s still a long way to go. Especially when it comes to F&I.

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How to Maximize Your Certified Pre-Owned (CPO) Program

How to Maximize Your Certified Pre-Owned (CPO) Program

The key to making a CPO program successful is deciding that it’s going to be successful.

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Using a Vehicle Exchange Specialist in Your Service Department

Using a Vehicle Exchange Specialist in Your Service Department

A vehicle exchange specialist in your service department can help identify more sales opportunities.

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Automotive BDC

Boost Sales & Service Revenue with a Hybrid BDC

Many dealers prefer using internal BDCs so they can keep control of leads and processes.

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My Tablet is Better Than Your Smartphone

My Tablet is Better Than Your Smartphone

A tablet provides a professional, interactive experience that most consumers are comfortable with.

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Do Car Shoppers Really Want to Buy Cars Online?

Do Car Shoppers Really Want to Buy Cars Online?

83 percent of consumers want to do one or more steps of the purchase process online.

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Top Three Summer Service Campaigns

Top Three Summer Service Campaigns

For dealers, summer time presents the opportunity to increase customer-pay ROs and revenue.

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Is Prospecting for Customers a Lost Art?

Is Prospecting for Customers a Lost Art?

Want to sell more? You need to talk to more people. Without enough contacts, you need to prospect.

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Boost Sales 10% or More with a Vehicle Exchange Program

Boost Sales 10% or More with a Vehicle Exchange Program

You can boost your overall new and used vehicle sales by 10 percent or more in the first six months.

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Message Received: Texting and Your Service Customer

Message Received: Texting and Your Service Customer

Text messaging can increase loyalty through every phase of the service customer journey.

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Selling Cars: The Magic Formula for Success

Selling Cars: The Magic Formula for Success

Did you know that the self-improvement industry in the U.S. is a $10 billion market?

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