Can F&I and Modern Retailing Co-Exist?

Today’s consumers demand — and deserve — a fast and modern way to buy cars. The industry has taken great strides to get there, but there’s still a long way to go. Especially when it comes to F&I.

Don’t Buy Automotive CRM Software Without Asking These Questions

There are a lot of CRM options on the market. It’s more vital than ever to choose with care.

Why You Should Adopt an Integrated Sales Process

As states loosen stay-at-home restrictions, will people continue to shop online for vehicles?

Unleash Your BDC to Capture Pent Up Demand

As the economy begins recovery, what is your plan to capture the pent-up demand for new vehicles?

4 Tactics to Win and Retain End-of-Lease Customers

Selling to end-of-lease customers is an opportunity to emerge stronger from the market downturn.

Don't Slow Down, Get Elead Certified Instead

A slowdown doesn’t mean you should slow down – in fact, it’s the opposite. Learn Why.

Does Your Digital Retailing Strategy Need a Reality Check?

Customers will choose another dealership if your digital retailing tools can’t deliver. Here’s why.

How the Speed of Information Affect the Customer Experience

Fast responses win business. Responding to all leads in real time is critical.

3 Digital Retailing Mistakes that Cost You Customers

It's crucial to evaluate your processes so you can provide the online experience customers want.

3 Reasons Why Direct Mail Still Matters

In our digital world, it can be easy to discredit direct mail – but that’s a mistake.

How Data Drives the Customer Experience

The more data you have on your customers, the easier it is to meet their needs.

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