Can F&I and Modern Retailing Co-Exist?

Today’s consumers demand — and deserve — a fast and modern way to buy cars. The industry has taken great strides to get there, but there’s still a long way to go. Especially when it comes to F&I.

The Best Leads Can Be Found in Your CRM

The biggest opportunity to increase profitability? Nurture the relationships you already have.

Selling Cars to the Always Connected Consumer

The best sales model may be when a lead is worked by one person all the way from cradle to grave.

35% Growth in a Soft Market: Pat Lobb's Toyota

A focus on people, processes and training has created growth for Pat Lobb's Toyota of McKinney.

Increase Lease Penetration Rates to Combat Shrinking Profit Margins

As profit margins continue to shrink on new vehicles, what’s your strategy to make up that lost profit?

The Pros and Cons of Internal vs. External BDC

When calls are being mishandled or not getting made, it’s time to consider outsourcing to a BDC.

4 Ways You Can Improve Inbound Phone Performance

You need to start dedicating time to phone handling skills for your dealership.

How to Avoid The End-Of-Month Crunch

Think of what your numbers would look like if you could create a sense of urgency all month long.

[Webinar] Straight Talk: BDC Strategies to Grow Your Business

It’s critical to understand the key metrics for measuring and improving BDC performance.

To Succeed, You Have to Do What Others Won't

It’s important that your dealership has a powerful differentiator or message that sets your brand apart.

Successful People Prepare Before Opportunity Knocks

Good occurs because you do good things, but good things are steeped in a foundation of preparation.

Resources