Resources

Want to learn about automotive retail? Check out these ebooks, white papers, blog posts and more.

4 Outbound Customer Retention Strategies for Sales and Service

Successful dealers are pivoting towards repeat customers as the focus of outbound sales and service campaigns.

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Inbound Service Calls: Maximizing the Human Experience & Dealership Profits with Virtual BDC

Inbound Service Calls: Maximizing Dealership Profits

Putting an emphasis on the human experience in your Virtual BDC will make a world of difference.

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Industry News August 2015

Automotive Industry News August 2015

The most relevant news, links and information from the auto industry in August 2015.

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Change for the Better: CRMs and ROI

Change for the Better: A Look at CRMs and ROI

No CRM, no matter how good it is, can make dealership employees more accountable.

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Elead Receives 2015 CUSTOMER Contact Center Technology Award

Elead Receives 2015 CUSTOMER Contact Center Technology Award

Elead Contact Center was honored for improving customer service and communication technology.

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Well-done Service-Customer Retention

Well-done Service-Customer Retention

Service – customer retention is a stumbling block for many dealerships.

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Elead joins NIADA as a National Corporate Partner

Elead Joins NIADA as a National Corporate Partner

Elead has joined forces with NIADA as a Bronze-level National Corporate Partner.

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Industry News March 2015

Automotive Industry News March 2015

Read some of the top news stories and interesting blog posts in the auto industry from the last month.

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Elead Announces Charitable Donation to California Youth Outreach – Oakland, Inc.

Elead Announces Charitable Donation to OCYO

Elead announced ongoing donations to support the Oakland California Youth Outreach, Inc.

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