CRM Reporting: The Key to Success Regardless of Market Conditions

The last few years have proven the old adage that nothing is constant but change. As new car supplies appear to be catching up to demand, we’re hit with interest rate increases and the threat of a recession.

Is Your Sales Team Ready for an AI Virtual Assistant?

With demand for vehicles currently outstripping supply, many dealers are looking for ways to streamline expenses and operate with fewer employees. In the Sales department, this means that staff are challenged to do more with less.

5 Must-Have CRM Security Features

Evaluating a new CRM requires a long checklist, and security features are one of the most important line items you should check off.

5 Tips for Overcoming Objections in Car Sales

Buying a car is a big, expensive purchase for many people. So, of course you’re going to hear a lot of objections to the sale. Don’t take “I need to think about it” personally. Your job is to be a consultant, and answer every question with the goal of finding the perfect vehicle and starting a relationship.

CRM Data Cleansing: Do you have dirty data in your CRM?

Turn your automotive CRM dirty data into clean data that delivers personalized experiences that your customers expect, while decreasing wasted time on missed opportunities.

Solve Staffing Headaches with an Outsourced BDC

Do you keep most services in-house to maintain control and brand consistency? You’re far from alone if you do. But doing it alone isn’t always best for your business— especially when it comes to business development.

5 Car Sales Text Message Templates that Work with Video for Today’s Market

Videos and texts are a perfect pair. Videos keep customers engaged and help build rapport. Texts deliver information fast and are hard to ignore. We’re conditioned to listen for that “ping,” so it’s no wonder 90 percent of texts are read within three seconds.