Resources
Want to learn about automotive retail? Check out these ebooks, white papers, blog posts and more.
Want to learn about automotive retail? Check out these ebooks, white papers, blog posts and more.
The last few years have proven the old adage that nothing is constant but change. As new car supplies appear to be catching up to demand, we’re hit with interest rate increases and the threat of a recession.
Read moreWith demand for vehicles currently outstripping supply, many dealers are looking for ways to streamline expenses and operate with fewer employees. In the Sales department, this means that staff are challenged to do more with less.
Read moreEvaluating a new CRM requires a long checklist, and security features are one of the most important line items you should check off.
Read moreBuying a car is a big, expensive purchase for many people. So, of course you’re going to hear a lot of objections to the sale. Don’t take “I need to think about it” personally. Your job is to be a consultant, and answer every question with the goal of finding the perfect vehicle and starting a relationship.
Read moreTurn your automotive CRM dirty data into clean data that delivers personalized experiences that your customers expect, while decreasing wasted time on missed opportunities.
Read moreDo you keep most services in-house to maintain control and brand consistency? You’re far from alone if you do. But doing it alone isn’t always best for your business— especially when it comes to business development.
Read moreVideos and texts are a perfect pair. Videos keep customers engaged and help build rapport. Texts deliver information fast and are hard to ignore. We’re conditioned to listen for that “ping,” so it’s no wonder 90 percent of texts are read within three seconds.
Read moreA one-price auto dealerships lists vehicles at the pre-negotiated lowest price they will sell it for. This creates a no-haggle, hassle-free buying process for the customer, so they can make purchase decisions knowing the true price of the car.
Read moreHow well do your CRM processes match your established store processes? When the two don’t align, it can create problems.
Read moreLess inventory to sell also means that many salespeople are sitting idle right now. Why not put them to work sending targeted emails to customers and prospects?
Read moreToday’s consumers demand — and deserve — a fast and modern way to buy cars.
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