How a CRM Can Help Dealers Meet and Exceed Pre-Pandemic Growth

A new report from eLEND Solutions shows 80% of dealers surveyed fast-tracked adoption of digital retailing tools due to the pandemic.

Does Your Digital Retailing Strategy Need a Reality Check?

Customers will choose another dealership if your digital retailing tools can’t deliver. Here’s why.

Fast responses win business. Responding to all leads in real time is critical.

It's crucial to evaluate your processes so you can provide the online experience customers want.

In our digital world, it can be easy to discredit direct mail – but that’s a mistake.

The more data you have on your customers, the easier it is to meet their needs.

Learn how Florida-based Gettel Auto Group captures 70% of service appointments.

There is a huge opportunity to increase profitability while keeping acquisition costs down.

Haven’t cleaned your automotive CRM customer database recently? It could be costing you revenue.

NADA 2020 recap: online shopping behavior, live BDC services, customer experience and more.

Ensure inbound call success. How? By making sure your BDC agents are handling calls like a pro.