Resources
Want to learn about automotive retail? Check out these ebooks, white papers, blog posts and more.
Want to learn about automotive retail? Check out these ebooks, white papers, blog posts and more.
The Customer Relationship Management (CRM) system is a dealership’s trusted workhorse to capture, nurture, and convert vehicle shoppers.
Read moreThe theme song to the classic sitcom "Cheers" states that “sometimes you want to go where everybody knows your name.” This is especially true when
Read moreNewspapers and TV are the traditional giants of a dealership marketing strategy. But relying solely on these two channels constricts your reach.
Read moreWhat’s the most iconic noise of our time? I’d argue it’s the text message alert sound associated with the iPhone.
Read moreThe car business has come a long way in many areas, but employee retention is not one of them. Turnover in the Sales department is still high.
Read moreProcess — We all know it’s important, yet time and again we see salespeople skirting the process in hopes of finding a shortcut to success.
Read moreIn the auto industry, it’s pretty much a given that process = profits. When employees follow your dealership’s established processes, profits will follow. But how do you know if employees are following processes?
Read moreA new report from eLEND Solutions shows 80% of dealers surveyed fast-tracked adoption of digital retailing tools due to the pandemic.
Read moreIf you’re like most independent dealers, you loaded up on used inventory during the first few months of the pandemic.
Read moreFor decades, the unofficial motto of the auto industry seemed to be “we’re for anything but change.” Then the pandemic threw our normal sales proce
Read moreIf you’ve been in the business for a long time like I have, you’ll remember when every dealership desk had a built-in ashtray.
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