Resources

Want to learn about automotive retail? Check out these ebooks, white papers, blog posts and more.

Automotive Customer Experience

How Data Drives the Customer Experience

The more data you have on your customers, the easier it is to tailor conversations and strategies to meet their individual needs. And that makes them happier.

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Automotive CRM

Guide: The Complete Automotive Retail Sales & Marketing Kit

Traditional dealership sales and marketing processes are broken. This automotive retail kit provides the top resources for your business as you evolve and strategize for 2020.

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Automotive BDC

eBook: 5 Outbound Call Campaigns that Deliver Results

A well-defined dealership outbound call strategy is essential to keep customers and prospects engaged. Here's a quick guide help you grow profits.

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Automotive BDC

Webinar: Straight Talk - BDC Strategies to Grow Your Business

Watch this webinar for a no-nonsense look at the pros and cons of running a BDC, whether it’s internal, external or using a hybrid approach.

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Automotive Dealership Service

Whitepaper: Your Fixed Ops Stimulus Plan

Learn how dealers are boosting profits and improving customer satisfaction with Elead Service.

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Automotive Digital Retail

eBook: The Auto Dealers Guide to Digital Retail

85% of consumers said they would be more likely to buy from a dealership that offers at least one component of digital retailing.

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Automotive BDC

eBook: Fix Your Phones and Boost Profits in Your Service Department

Fix Your Phones and Boost Profits in Your Service Department to learn how the most profitable dealerships across the nation have optimized their phone conversations economically.

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Automotive CRM

eBook: Automotive CRM Buyer’s Guide

If you're considering changing CRM’s in the near future, you don’t want to miss this buyer’s guide with a goal-oriented checklist and tips.

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Automotive CRM

eBook: 7 CRM Strategies to Crush Your Sales Goals

7 Strategies to Crush Sales Goals and learn how to leverage current processes, sales staff and improve lead performance without spending more money. 

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Holiday Automotive Marketing

Top 3 Holiday Campaigns to Ring in Revenue this Season

There’s no time like the present (get it?) to roll out your service and sales campaigns for the holidays.

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Automotive Customer Experience

Stop Being Lead-Centric – It’s About the Customer Experience

To deliver the best experience, you must maintain expertise about your customers and their shopping behavior.

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