Resources

Want to learn about automotive retail? Check out these ebooks, white papers, blog posts and more.

Automotive Loyalty Guide

6 Strategies to Boost Customer Retention and Loyalty

It’s more than 350 percent more profitable to sell to an existing customer than a new one. Learn how you can retain more customers, save money up front and increase profits.

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CHANGE YOUR WORDS

Change Your Words, Change Your Results

Don’t blame the process. Change your words and approach until you get the results you want.

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Automotive Texting

4 Simple Tips for Success with Text Messaging

Ensure that your dealership remains TCPA compliant while driving sales success with texting.

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Automotive CRM

The Best Leads Can Be Found in Your CRM

The biggest opportunity to increase profitability? Nurture the relationships you already have.

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Automotive Digital Retail

Selling Cars to the Always Connected Consumer

The best sales model may be when a lead is worked by one person all the way from cradle to grave. 

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Automotive CRM

35% Growth in a Soft Market: Pat Lobb's Toyota

A focus on people, processes and training has created growth for Pat Lobb's Toyota of McKinney.

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Automotive Lease Penetration Rates

Increase Lease Penetration Rates to Combat Shrinking Profit Margins

As profit margins continue to shrink on new vehicles, what’s your strategy to make up that lost profit?

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Inbound Phone

4 Ways You Can Improve Inbound Phone Performance

You need to start dedicating time to phone handling skills for your dealership.

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Automotive Dealership Sales

How to Avoid The End-Of-Month Crunch

Think of what your numbers would look like if you could create a sense of urgency all month long.

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Automotive BDC

[Webinar] Straight Talk: BDC Strategies to Grow Your Business

It’s critical to understand the key metrics for measuring and improving BDC performance.

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