Resources

Want to learn about automotive retail? Check out these ebooks, white papers, blog posts and more.

Automotive Loyalty Guide

6 Strategies to Boost Customer Retention and Loyalty

It’s more than 350 percent more profitable to sell to an existing customer than a new one. Learn how you can retain more customers, save money up front and increase profits.

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Automotive Dealership Sales

Successful People Prepare Before Opportunity Knocks

This editorial appeared in the April 2017 edition of 

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Automotive BDC

3 Metrics to Measure Automotive BDC Performance

If you’re not sure whether a virtual BDC can provide ROI, use these metrics to measure performance.

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Automotive Digital Retail

How to Prepare Your Auto Dealership for Digital Retailing

83% of consumers want to do one or more steps of the purchase process online. Is your dealership ready to compete?

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Automotive Dealership Sales

How to Interview Salespeople

This article first appeared in the February 2019 issue of 

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Automotive Sales

How to Motivate Salespeople

In the car business money has always been used to motivate salespeople.

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NADA 2019

NADA 2019 Recap: Hot Trends and Takeaways

Each year dealers, industry experts and automotive professionals head to NADA Expo to catch a preview of the hottest technology and keep up with th

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Automotive Retail

5 of the Most Popular Topics in Automotive Retail in 2018

5 of the Most Popular Topics in Automotive Retail in 2018

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Automotive Service Revenue

New Smyrna CJD Aims to Double Service Revenue

New Smyrna CJD moved into a brand new facility built with the service customer experience in mind.

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7 Coaching Tips

7 Coaching Tips for High Performance Teams

Let’s face it, sales training is usually boring for everyone involved – but it doesn’t have to be.

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