Resources

Want to learn about automotive retail? Check out these ebooks, white papers, blog posts and more.

Automotive Loyalty Guide

6 Strategies to Boost Customer Retention and Loyalty

It’s more than 350 percent more profitable to sell to an existing customer than a new one. Learn how you can retain more customers, save money up front and increase profits.

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5 Techniques to Fine Tune Your Dealership’s CRM

5 Techniques to Fine Tune Your Dealership’s CRM

Your CRM is an essential tool for most businesses, sure, but is your dealership using it to its full potential?  Many of today’s dealers

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How to Maximize Your Certified Pre-Owned (CPO) Program

How to Maximize Your Certified Pre-Owned (CPO) Program

Are the headaches associated with bringing vehicles up to certified pre-owned (CPO) program standards worth it?

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Using a Vehicle Exchange Specialist in Your Service Department

Using a Vehicle Exchange Specialist in Your Service Department

Using a dedicated vehicle exchange specialist in your service department can help identify more sales opportunities.

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Automotive BDC

Boost Sales & Service Revenue with a Hybrid BDC

Many dealers prefer using internal BDCs so they can keep control of leads and processes.

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My Tablet is Better Than Your Smartphone

My Tablet is Better Than Your Smartphone

Perception We have all been programmed to associate tablet usage with a professional digital experience in stores like Apple, AT&T an

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Do Car Shoppers Really Want to Buy Cars Online?

Do Car Shoppers Really Want to Buy Cars Online?

Manufacturers, dealerships and vendors are all rolling out digital retailing initiatives to sell vehicles online.

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Top Three Summer Service Campaigns

Top Three Summer Service Campaigns

It’s summertime, summertime, sum, sum, summertime…well, almost.

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Is Prospecting for Customers a Lost Art?

Is Prospecting for Customers a Lost Art?

As a salesperson, do you wait for leads and ups, or do you go out and actively prospecting for new customers?  No matter how great a salespers

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Boost Sales 10% or More with a Vehicle Exchange Program

Boost Sales 10% or More with a Vehicle Exchange Program

How many vehicles do you sell out of your service lane every month? What if you could double that amount?

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