In our May 2017 Dealer Tip of the Month, Street Volkswagen General Manager John Luciano reveals how much of his visibility with his team is attributed to his adoption of daily walk around leadership. The workday walk around concept, now synonymous with “an up-close and personal” corporate management style, has roots in the early days of technology giant Hewlett-Packard. John began practicing the art of workplace wandering in the 1970’s. “For me, it started with a guy named Lou Tice that came out of the Pacific Institute and did just a great deal. Lou and some other guys brought up a deal called ‘Management by walking around.'”
What is Walk Around Leadership?
The heart of the management style is pretty simple. It’s randomly wandering through each of your dealership’s departments to check in with employees in their primary work environment throughout the day. Read More