6 Strategies to Boost Customer Retention and Loyalty
It’s more than 350 percent more profitable to sell to an existing customer than a new one. Learn how you can retain more customers, save money upfront and increase profits.
Evaluating a new CRM requires a long checklist, and security features are one of the most important line items you should check off.Read more
Buying a car is a big, expensive purchase for many people. So, of course you’re going to hear a lot of objections to the sale. Don’t take “I need to think about it” personally. Your job is to be a consultant, and answer every question with the goal of finding the perfect vehicle and starting a relationship.Read more
Do you keep most services in-house to maintain control and brand consistency? You’re far from alone if you do. But doing it alone isn’t always best for your business— especially when it comes to business development.Read more
"After working with Elead and establishing the right processes for my dealership, our internet lead coverage has improved drastically and I can rest at night knowing our potential customers are no longer falling through the cracks."
- Dan Sills
General Manager at Elder Ford
"Elead does a fantastic job handling our outbound and incoming calls for service. Having products that you can customize and support that understands our business makes Elead an easy decision."
- Tom Lacey
Don Jenkins Automotive Group
"I use multiple Elead services. My personal contact helps me often, great customer service, and detailed reporting. Great feedback from customers as well! I highly recommend Elead!"
- Nate Pribble
Rivard Buick GMC
"Elead has been a great product for us to use in sales and service. Customer support is critical when technology throws us a curve ball and I feel confident they have us covered."
- Brooke Canty
World Auto Group
"We now have a partner working with us to help our business grow. Available contact and assistance from people that care about our success reinforces that using Elead was the right move for us."
- Stephen Bender
Niles Sales and Service
"Elead CRM is the epitome of an excellent partner in the automotive space. The support that you get from every touch point is the X factor that makes Elead truly elite."
- Matthew S. Pennell
Priority Automotive Group
"The Elead CRM product is by far the best and easiest to use. What really separates Elead from the others is the level of service."
- Thomas Eggers
Nyle Maxwell Auto Group
"Elead is user friendly. It has all the reports to manage every aspect leading to the sale and day-to-day business."
- Chris Hamud
Alfa Romeo Fiat Fort Worth
"One of the great things about Elead is the solution is all encompassing. It connects sales to service, and back to front of the house again. It is the way to go."