Digital Retail

How many of your customers want to complete parts of the car-buying process online?

Are you providing a connected digital retailing experience for customers?

Today’s consumers want a fast, low pressure and connected experience when buying a car. Does your dealership have the tools to make that happen?

Can your customers complete purchasing steps online?

Customers and dealers both want to speed up the process of buying a car. Digital retailing tools allow consumers to begin the purchasing process when and how they like for a faster, smoother experience.

Is your customer experience transparent?

Build trust with consumers by offering them a connected experience that sets appropriate expectations on tax, incentive and financial details with penny-perfect calculations.

Could a seamless process help you sell more cars?

It’s a hassle for customers to fill out the same paperwork more than once. When customer data transfers directly into your showroom tool, customers don’t have to restart the process.

digital retailing mobile device

Ready to close more sales with automotive digital retail solutions?

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How can digital retailing software help your business?

Do your customers feel like they’re in control?

Customers don’t want to be limited to dealership hours or feel pressured to make a split-second decision. Give them back control while still being able to track the process and optimize your messaging.

Are you losing deals to third-party competitors?

A modernized shopping experience delivers constant interaction between your customers and the system, so managers can oversee the process and not lose control to third party competitors.

Are your customers getting the best experience possible?

Dealerships that utilize a digital retailing tool report higher customer satisfaction rates. They also get more qualified leads, more control over the process, and more chances to raise gross profits.

Can buyers start online and finish in the dealership?

It’s great to allow customers to begin the process online, but it’s hardly helpful if they have to repeat all the same steps when they arrive in the showroom. Synchronize your online and showroom software so customers can start and close deals at their convenience.

How accurate are your calculations?

If your software isn’t offering penny-perfect calculations, it’s just not good enough. Your digital retail solution should incorporate state and local taxes and fees, as well as the customer’s credit score into the final price. This guides the customer to the final step – the retail installment agreement.

85% of consumers said they would be more likely to buy from a dealership that offers at least one component of digital retailing.

Time, convenience and a lack of pressure make a big difference to consumers when choosing where to shop. Letting your customers start and complete steps of the process from the comfort of their own homes in their own time can have a huge impact on your dealership.

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Testimonials

"The Elead CRM product is by far the best and easiest to use. What really separates Elead from the others is the level of service."

- Thomas Eggers
Nyle Maxwell Auto Group

"Elead CRM has the tools I need to keep track and watch to see that everybody’s doing what they are supposed to do each and every day."

- Rusty Gentry
Pat Lobb's Toyota of McKinney

Dealer Resources

Selling Cars to the Always Connected Consumer

The best sales model may be when a lead is worked by one person all the way from cradle to grave. 

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How to Prepare Your Auto Dealership for Digital Retailing

83% of consumers want to do one or more steps of the purchase process online. Is your dealership ready to compete?

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Do Car Shoppers Really Want to Buy Cars Online?

Manufacturers, dealerships and vendors are all rolling out digital retailing initiatives to sell vehicles online.

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