Dealership Fixed Operations Services

Are you getting the most out of your service drive?

When you increase efficiency in your service lane, you can create an excellent customer experience and boost your absorption rate.

dealership fixed operations software

How can automotive fixed ops services change your business?

My dealership needs:
To Increase Efficiency in the Service Drive
To Increase Absorption Rate
To Optimize Employees’ Time
To Capitalize on More Opportunities
To Create Trust and Loyalty with Customers

Fix Your Phones and Boost Profits in Your Service Department

Your customer’s experience starts on the phone. That’s why the most profitable dealerships across the nation are optimizing operations and procedures to make phone calls a great experience for each and every customer.

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Which CRM software features could have a big impact on your dealership?

Online Scheduler

Customers want a hassle-free experience. So why not allow them to schedule their own service appointments any time they want, from any device? And that way, your staff can track and manage appointments easier.

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Multi-Point Inspection

Ensure every vehicle gets a complete  and detailed multi-point inspection on every visit so your customers can enjoy a consistent quality of work, and you can capitalize on every possible service opportunity.

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Mobile Lane Technology

Streamline the process in your service lane, from greeting and check-in while completing a thorough walkaround. Make sure you capture every necessary piece of information and give your customers a great experience.

I Want to Learn How

Your fully-integrated automotive software platform includes:

Automotive CRM

CRM Suite

Capture and manage your leads more effectively while providing a superbly integrated customer experience.

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BDC Suite

Have more productive conversations with your customers, capitalize on every lead and sell more cars and service.

Learn About BDC

Marketing Suite

Execute effective marketing campaigns with automated triggers that make communicating with your customers easier than ever.

Learn About Marketing


"Elead does a fantastic job handling our outbound and incoming calls for service. Having products that you can customize and support that understands our business makes Elead an easy decision."

- Tom Lacey
Don Jenkins Automotive Group

"Since our adoption of the Elead Service tools, we have seen our profitability and customer satisfaction improve. Timely and accurate reporting and tools allow me to make the best business decisions for my service department."

- Dan Barber
Mercedes-Benz of Daytona Beach

"It’s the most complete Lane and Shop platform on the market. It allows us to communicate with customers quickly and clearly.”

- Chris Cady
Managing Partner, Scott Clark Toyota

Dealer Resources

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3 Reasons Why Direct Mail Still Matters

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Mining your CRM for unclosed leads or customers in equity positions is a huge opportunity to increase profitability while keeping acquisition costs down.

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Automotive CRM

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The hottest highlights of NADA 2020, from online shopping behavior to live BDC services to the customer experience and beyond.

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