Blog

Read what the experts have to say about everything from CRM to auto retailing and more.

How to Make KPIs Less Boring

How to Make KPIs Less Boring

Process — We all know it’s important, yet time and again we see salespeople skirting the process in hopes of finding a shortcut to success. Then they wonder why they aren’t successful.

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Amanda Acio

Sell on Experience vs. Brand to Beat the Car Inventory Shortage

With the current car inventory shortages, you’re likely stocking competitive used brands just to have something to sell.

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Is Your Sales Team Ready for an  AI Virtual Assistant?

Is Your Sales Team Ready for an AI Virtual Assistant?

With demand for vehicles currently outstripping supply, many dealers are looking for ways to streamline expenses and operate with fewer employees. In the Sales department, this means that staff are challenged to do more with less.

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5 Must-Have CRM Security Features

5 Must-Have CRM Security Features

Evaluating a new CRM requires a long checklist, and security features are one of the most important line items you should check off.

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5 Tips for Overcoming Objections in Car Sales

5 Tips for Overcoming Objections in Car Sales

Buying a car is a big, expensive purchase for many people. So, of course you’re going to hear a lot of objections to the sale. Don’t take “I need to think about it” personally. Your job is to be a consultant, and answer every question with the goal of finding the perfect vehicle and starting a relationship.

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CRM Data Cleansing: Do you have dirty data in your CRM?

CRM Data Cleansing: Do you have dirty data in your CRM?

Do you keep most services in-house to maintain control and brand consistency? You’re far from alone if you do. But doing it alone isn’t always best for your business— especially when it comes to business development.

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Solve Staffing Headaches with an Outsourced BDC

Solve Staffing Headaches with an Outsourced BDC

Do you keep most services in-house to maintain control and brand consistency? You’re far from alone if you do. But doing it alone isn’t always best for your business— especially when it comes to business development.

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5 Car Sales Text Message Templates that Work with Video for Today’s Market

5 Car Sales Text Message Templates that Work with Video for Today’s Market

Videos and texts are a perfect pair. Videos keep customers engaged and help build rapport. Texts deliver information fast and are hard to ignore. We’re conditioned to listen for that “ping,” so it’s no wonder 90 percent of texts are read within three seconds.

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Is One-Price Right for Your Dealership? 5 Reasons to Say Yes.

Is One-Price Right for Your Dealership? 5 Reasons to Say Yes.

A one-price auto dealerships lists vehicles at the pre-negotiated lowest price they will sell it for. This creates a no-haggle, hassle-free buying process for the customer, so they can make purchase decisions knowing the true price of the car.

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How to Increase ROI: 4 CRM Customizations to Boost Sales Results

How to Increase ROI: 4 CRM Customizations to Boost Sales Results

How well do your CRM processes match your established store processes? When the two don’t align, it can create problems.

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