3 Digital Retailing Mistakes that Cost You Customers

Having online shopping tools doesn’t guarantee success. It's crucial to evaluate your processes to ensure you are providing the online experience customers want.

How to Motivate Salespeople

In the car business money has always been used to motivate salespeople.

NADA 2019 Recap: Hot Trends and Takeaways

Each year dealers, industry experts and automotive professionals head to NADA Expo to catch a preview of the hottest technology and keep up with th

5 of the Most Popular Topics in Automotive Retail in 2018

New Smyrna CJD Aims to Double Service Revenue

New Smyrna CJD moved into a brand new facility built with the service customer experience in mind.

7 Coaching Tips for High Performance Teams

Let’s face it, sales training is usually boring for everyone involved – but it doesn’t have to be.

Do you have “Only Person in the World” Disease?

Recently I was waiting in line at an airport, along with hundreds of other travelers.

The Crazy Professor and Customer Expectations

One of my college professors was famous for a crazy stunt that he pulled every semester.

If I Out Call You, I’ll Out Connect You

At its core, sales is a numbers game. It always has been and always will be.

The Dirty Truth About Your Automotive CRM Data

If you haven’t cleaned your Automotive CRM customer database recently, it could be costing you as much as 12% in lost revenue according to a <

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