3 Digital Retailing Mistakes that Cost You Customers

Having online shopping tools doesn’t guarantee success. It's crucial to evaluate your processes to ensure you are providing the online experience customers want.

Using a Vehicle Exchange Specialist in Your Service Department

Using a dedicated vehicle exchange specialist in your service department can help identify more sales opportunities.

Boost Sales & Service Revenue with a Hybrid BDC

Many dealers prefer using internal BDCs so they can keep control of leads and processes.

My Tablet is Better Than Your Smartphone

Perception We have all been programmed to associate tablet usage with a professional digital experience in stores like Apple, AT&T an

Do Car Shoppers Really Want to Buy Cars Online?

Manufacturers, dealerships and vendors are all rolling out digital retailing initiatives to sell vehicles online.

Top Three Summer Service Campaigns

It’s summertime, summertime, sum, sum, summertime…well, almost.

Is Prospecting for Customers a Lost Art?

As a salesperson, do you wait for leads and ups, or do you go out and actively prospecting for new customers? No matter how great a salespers

Boost Sales 10% or More with a Vehicle Exchange Program

How many vehicles do you sell out of your service lane every month? What if you could double that amount?

Message Received: Texting and Your Service Customer

Text messaging can add opportunities to increase loyalty through every phase of the service customer journey.

Selling Cars: The Magic Formula for Success

Did you know that the self-improvement industry in the U.S. is a $10 billion market?

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