4 Outbound Customer Retention Strategies for Sales and Service

Successful dealers are pivoting towards repeat customers as the focus of outbound sales and service campaigns.

Can F&I and Modern Retailing Co-Exist?

Today’s consumers demand — and deserve — a fast and modern way to buy cars.

Mobile technology has revolutionized car shopping.

Consumers are increasingly choosing their own path to a vehicle purchase, whether it is online to in-store or entirely online.

There have been many articles about how the pandemic made dealerships take a digital leap forward in 2020.

It’s no secret that auto dealers are hurting for inventory right now.

Independent auto dealers are making a killing right now.

It’s popular to talk about the chip shortage – and for good reason. The blows just keep coming. First, there’s the slash in vehicle production.

Many dealerships are trying to do more with less — specifically fewer employees.

I recently purchased a car for my daughter.

The theme song to the classic sitcom "Cheers" states that “sometimes you want to go where everybody knows your name.” This is especially true when