5 Must-Have CRM Security Features

Evaluating a new CRM requires a long checklist, and security features are one of the most important line items you should check off.

How to Make KPIs Less Boring

Process — We all know it’s important, yet time and again we see salespeople skirting the process in hopes of finding a shortcut to success.

Pushing the Fixed Ops Needle Forward

In the auto industry, it’s pretty much a given that process = profits. When employees follow your dealership’s established processes, profits will follow. But how do you know if employees are following processes?

How a CRM Can Help Dealers Meet and Exceed Pre-Pandemic Growth

A new report from eLEND Solutions shows 80% of dealers surveyed fast-tracked adoption of digital retailing tools due to the pandemic.

How Used Car Dealers Can Benefit from CRM Software

If you’re like most independent dealers, you loaded up on used inventory during the first few months of the pandemic.

How to Become a Top Sales Producer Today

For decades, the unofficial motto of the auto industry seemed to be “we’re for anything but change.” Then the pandemic threw our normal sales proce

Read This Before Choosing a Desking Provider

If you’ve been in the business for a long time like I have, you’ll remember when every dealership desk had a built-in ashtray.

Give your customers more options with today’s service workflow

Service has always been a key profit center for any dealership, and it can be your savior as sales ebb and flow.

Drive Innovation with Four New Elead Vehicle Sales APIs

Introducing the Elead Vehicle Sales App Programming Interfaces (APIs) designed specifically for Fortellis.

9 Steps to the Ultimate Lead Follow-Up Process for Car Sales

Make 2021 the year that your dealership stops playing games. If you adopt these nine lead follow-up steps, you will earn more sales and loyal customers.

4 BDC Wins for Today’s World

A digital experience is moving in on the traditional dealership business model. A BDC can help.

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