Resources

Want to learn about automotive retail? Check out these ebooks, white papers, blog posts and more.

Three Automotive CRM Trends to Improve Profitability in 2023

The Customer Relationship Management (CRM) system is a dealership’s trusted workhorse to capture, nurture, and convert vehicle shoppers.

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Give your customers more

Give your customers more options with today’s service workflow

Service has always been a key profit center for any dealership, and it can be your savior as sales ebb and flow.

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Man on phone

Drive Innovation with Four New Elead Vehicle Sales APIs

Introducing the Elead Vehicle Sales App Programming Interfaces (APIs) designed specifically for Fortellis.

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9 Steps to the Ultimate Lead Follow-Up Process for Car Sales

9 Steps to the Ultimate Lead Follow-Up Process for Car Sales

Make 2021 the year that your dealership stops playing games. If you adopt these nine lead follow-up steps, you will earn more sales and loyal customers.

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Automotive BDC

4 BDC Wins for Today’s World

A digital experience is moving in on the traditional dealership business model. A BDC can help.

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Automotive CRM

Finish Strong: Your 2020 End-of-Year Strategy

Ensure your dealership hits the ground running in the new year, no matter what 2021 brings.

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Automotive Dealership Sales

Tap into Customer Emotions to Sell More Cars

Getting into an emotions-first mindset can help you relate to customers and sell more cars.

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Automotive CRM

5 Hidden Sources for New Leads

There’s more than one way to mine your CRM. Here are 5 sources you may have overlooked.

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Automotive CRM Mobile

5 Tips for Selling in a Mobile-First World

Use your mobile app to help your staff build trust while saving the customer’s time.

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Automotive Digital Retail

3 Steps to a Sustainable Automotive Digital Retail Process

It’s important to create a process that provides a customer experience for the times we’re in.

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Car Dealer Customer Retention

So, You Closed a Sale. Congrats! Now What?

We all know that a sale is just the beginning of a customer relationship.

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