How a CRM Can Help Dealers Meet and Exceed Pre-Pandemic Growth

A new report from eLEND Solutions shows 80% of dealers surveyed fast-tracked adoption of digital retailing tools due to the pandemic.

4 Ways You Can Improve Inbound Phone Performance

You need to start dedicating time to phone handling skills for your dealership.

Think of what your numbers would look like if you could create a sense of urgency all month long.

It’s critical to understand the key metrics for measuring and improving BDC performance.

It’s important that your dealership has a powerful differentiator or message that sets your brand apart.

Good occurs because you do good things, but good things are steeped in a foundation of preparation.

If you’re not sure whether a virtual BDC can provide ROI, use these metrics to measure performance.

83% of consumers want online digital retailing options. Can your dealership compete?

Finding the right fit for your dealership is a thoughtful and deliberate process.

These three primary principles can successfully change behavior and motivate your team.

Did you miss the show? Here are some of the biggest highlights from NADA 2019.