Resources

Want to learn about automotive retail? Check out these ebooks, white papers, blog posts and more.

Automotive CRM Software

Leverage the Right Tools to Grow your Automotive Business

As the economy continues to fluctuate, competition is at an all-time high. You can’t afford to sit back and relax!

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Leadership in Fixed Operations

Leadership in Fixed Operations – The 10 Percenters

Name a business, any business. The best leaders in that business clearly define a process for their team.

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How to Handle Inbound Sales Calls

How to Handle Your Inbound Sales Calls

When a customer calls your dealership, most times you’ve got one shot to get it right.

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4 Tips to Capture More Declined Services

4 Tips to Capture More Declined Services

What would recapturing declined services mean to your dealership's bottom line?

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The Benefits of Multi-Bureau Pulls

The Benefits of Multi-Bureau Pulls: Fund the Best Deal for Customers

Even a 10-point range can mean the difference between a Tier 1 and Tier 2 credit score.

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Lead Generation Never Stops

Your Lead Generation Should Never Stop

Build lead generation and follow-up processes into your culture to maximize potential.

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Multi-tasking is a Myth

Multi-tasking is a Myth: Prioritizing Your CRM Tasks

Accept the fact that you won’t be able to do everything, because everything can’t be a priority.

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5 Tips for Switching CRMs

5 Tips for Moving Your Dealership to a New CRM

Tips to guide you through vendor selection and help you make a decision you won’t regret.

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5 Techniques to Fine Tune Your Dealership’s CRM

5 Techniques to Fine Tune Your Dealership’s CRM

Your CRM is an essential tool for your business. Is your dealership using it to its full potential?

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How to Maximize Your Certified Pre-Owned (CPO) Program

How to Maximize Your Certified Pre-Owned (CPO) Program

The key to making a CPO program successful is deciding that it’s going to be successful.

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Using a Vehicle Exchange Specialist in Your Service Department

Using a Vehicle Exchange Specialist in Your Service Department

A vehicle exchange specialist in your service department can help identify more sales opportunities.

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