Resources

Want to learn about automotive retail? Check out these ebooks, white papers, blog posts and more.

Automotive Dealership Sales

Tap into Customer Emotions to Sell More Cars

Getting into an emotions-first mindset can help you relate to customers and sell more cars.

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NADA 2019

NADA 2019 Recap: Hot Trends and Takeaways

Did you miss the show? Here are some of the biggest highlights from NADA 2019.

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Automotive Retail

5 of the Most Popular Topics in Automotive Retail in 2018

We’ve gathered the highlights and curated a list of what we learned in 2018.

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Automotive Service Revenue

New Smyrna CJD Aims to Double Service Revenue

New Smyrna CJD moved into a new facility built with the service customer experience in mind.

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7 Coaching Tips

7 Coaching Tips for High Performance Teams

Let’s face it, sales training is usually boring for everyone involved – but it doesn’t have to be.

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Automotive Leadership

Do you have “Only Person in the World” Disease?

Recently I was waiting in line at an airport, along with hundreds of other travelers.

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The Crazy Professor

The Crazy Professor and Customer Expectations

One of my college professors was famous for a crazy stunt that he pulled every semester.

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If I Out Call You

If I Out Call You, I Will Out Connect You

Sales is a numbers game. You need to make more phone calls to get more appointments.

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The Dirty Truth About Your Automotive CRM Data

The Dirty Truth About Your Automotive CRM Data

If you haven’t cleaned your database recently, it could be costing you 12% in lost revenue.

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Leadership in Fixed Operations

Leadership in Fixed Operations – The 10 Percenters

Name a business, any business. The best leaders in that business clearly define a process for their team.

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How to Handle Inbound Sales Calls

How to Handle Your Inbound Sales Calls

When a customer calls your dealership, most times you’ve got one shot to get it right.

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